Delivery & Returns
Delivery Information
We offer reliable delivery services across the UK, making it easy to get your Jiu-Jitsu gear when you need it.
Delivery Costs:
- Orders up to £25: £3.95
- Orders over £25 but under £100: £5.95
- Orders over £100: Free
Delivery Times:
- Orders are dispatched within 1-3 business days of purchase.
- Standard delivery typically takes 3-5 business days after dispatch.
Important Notes:
- We currently do not offer international shipping.
- Delivery times may vary during peak periods or due to unforeseen delays.
For any questions or concerns about delivery, please don’t hesitate to contact us at jiujitsulife@hotmail.com.
Returns & Refunds
We hope you’ll love your Jiu-Jitsu Life products, but if you need to make a return, we’re here to help.
Our Return Policy:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Returns must be initiated within 30 days of receiving your order.
- Customised items are non-returnable.
How to Return an Item:
- Contact us at jiujitsulife@hotmail.com with your order number to start the return process.
- Follow the return instructions provided by our team.
- Please note, return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
Refunds:
- Refunds are processed within 5-7 business days of receiving your return.
- Refunds will be credited to your original payment method.
Exchanges:
- Exchanges for a different size or colour are available, subject to stock availability.
- To arrange an exchange, please contact us to confirm availability.
